I have not spent a lot of time editing these installments. Thank you for enduring my split infinitives, run on sentences and paragraphs that lack unity. You may not have realized just how bad my writing is, or you may have just been too kind to correct me. Either way, I appreciate your reading. For previous installments, please click here.
Thank you, again, for your time and comments. They are not taken lightly.
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The morning of September 11, 1997, was no different from any other autumn morning in Arkansas. The air was crisp. The leaves were just beginning their metamorphosis from green and lush to gold, red and yellow. I left for work at my usual time, 7:45 AM. I drove down Janet Street, then onto Cody Street, and then to Military Road where I merged onto I-30. I would exit and drive into my parking space at the Baptist church next door to Landers. We were in the midst of a re-model at Landers, so all of the parking spaces were taken by new and used…er, I mean, previously owned vehicles or construction. During my drive, I enjoyed my Cathedrals tape and sang along. I remembered how in the previous months, I had driven this same path and sung along with those same tapes, but I did it to console myself. I was sad about having to end things with Mike, and I was frightened about what my future held.
Today, however, everything looked bright. I sang for joy! I enjoyed my job at Landers. We had recently sold our Oldsmobile line and purchased the Pontiac line. John Landers, my beloved boss and friend, had retired on April 15 of that year. I remember crying as I hugged him goodbye that day. My desk was positioned outside of his office, almost facing his door. I used to look in and see him busy at his desk, making notes, or phone calls. He would often glance up and make a joke or two throughout the day. When he would go get a cup of coffee, he would tease me about drinking cocoa. He was 64 years old, yet he treated me, a mere 19 year old, as though I were mature! Those of you who know me know that "mature" was not a good description of me then! Still, John overlooked my immaturity and managed to make me feel important. But, he did that for all of us ladies. I will never forget the day he met my older brother, Kevin. He shook his hand and told Kevin that I was the most consistently upbeat person he’d ever employed. I was so thrilled! It made my year to hear my boss, the owner of a huge auto company, compliment me to my older brother! I don’t know if Kevin thought much of the remark, but I did. I guess that’s pretty obvious since I still remember it some eleven years later. Now, his office was bleak. The furniture was there, but the knick-knacks that made it John’s were gone. The darkened office was a constant reminder that in fact, John was gone.
I admired and missed John greatly, but at least I still had George! George Newcomb was our General Manager. He was the guy who had the final say on what someone’s trade-in was worth. Another of his jobs was to sell the aforementioned trade-ins to wholesalers. He was in his mid-40s. He loved to rodeo and duck hunt. He, too, was very considerate of me and all the office ladies. Looking back, I think that my youth evoked a sort of "protection response" from everyone.
I often felt underestimated because I only answered a phone, all day, every day. The switchboard was more complex now that we had gone from 12 salesmen to 22. I also answered all parts and service calls which brought the grand total of calls to around 800 calls a day. But I longed to do more with computers, to use my brain more, but alas, I was good talker! George wanted me up front to greet customers and deal with irate ones on the phone (oh thanks!). The Lord knew where I would be best suited, so I stayed up front, doing the menial jobs.
I did the menial jobs until today, however. This day, Thursday, September 11, would be the most exciting day of my life! I got to my desk, as usual, and got started on the day. It was a regular day – parts calls, sales calls, service calls, paging, paging, and more paging. Watching lights on the switchboard to see if they were picked up, trying to beat the “ring backs” (when a call was on hold too long it would ring back to me, and that usually meant an unhappy person on the other end!). I had to apologize for keeping people on hold too long, and listen to them gripe about the hold message. They often tried to tell me what the matter was, hoping that I, a lowly receptionist, could solve the problem. I had to make excuses for lazy salesmen or for a very overworked parts and service department. I had to learn to be calm when others were angry and to be cheerful to someone who had just cussed me out, since his salesman was on another line. I had a good relationship with the salesmen and our parts and service people. I didn’t mind “going to bat” for them. I really liked the service folks. They did the dirty work – literally – and I tried to help them all I could. I suppose that’s why George thought of me when the job for Customer Relations Manager came open.
He called me into his office at the end of the day.
“Valerie, we have a new position opening up soon.” He said. “We need a customer relations manager. You would have to work with the all the unhappy people that come through our service department. Your job would be to work with them and the service department to get them happy, and to keep their business. You would get a raise, your own office and a demo vehicle.”
I was in shock. I was nineteen years old. This had been my first real job. I had worked for three months at Taco Bell when I was sixteen, but did that count? I had never been to even a community college and here I was being offered a job in management? I couldn’t believe it. My mind immediately raced back to my first days on the job. I remembered Proverbs 22: 29 Seest thou a man diligent in his business? he shall stand before kings; he shall not stand before mean men. I had claimed that verse when I started working at Landers. My mother had claimed Proverbs 16:7 when she faced opposition after becoming an elementary principal. I thought I should have a verse in Proverbs to claim, too. The Lord had truly blessed my work at Landers, and I give Him all the praise. My mother taught me, by her example, that we can trust God’s word. It may not happen exactly the way we plan or on our time table, but God will keep His word!
I came back to the present. George was looking at me from across his desk. I didn’t know what to say. Part of me wanted to stand up, shake his hand, and say “I accept!” But, the other part of me said to wait. I waited.
“George, I really appreciate your considering me. In fact, I can’t believe you are considering me. Are you sure you know what you’re doing?” I asked laughing. He laughed and said that he did.
“Um, well, can I think about it?” I asked meekly, hoping he wouldn’t be offended.
“Sure! Let me know as soon as you can.” He said.
That evening, I arrived home at 5:30, my usual time. My Dad was home, but Mom wasn’t.
“DAD!! DAD!! GUESS WHAT??” I exclaimed as I burst through the kitchen door.
“What?” He asked.
“You’re never going to believe it!” I said, trying to catch my breath. “I got a promotion!! I was offered a job as customer relations manager!! I get a DEMO!! Can you believe it? I asked George if he knew what he was doing, and he said he did!” I continued my excited chatter for a while longer. Dad listened intently, soaking up each word. I could see he was happy for me.
“Valerie, I’m so proud of you.” He said after my motor mouth ran down. “You’ve worked really hard and I’m happy for you.” Those were the sweetest words I’d ever heard. To make my “partner” proud of me, like I was of him, what more could a girl want?
“Thank you, Dad. I don’t know if I’m going to take it. I wanted to see what you and Mom thought first. I told George I’d let him know soon.”
As soon as I arrived at church that night for my college class, I raced over to tell Terry the good news. He smiled and seemed okay about it, but he certainly wasn’t as thrilled as I was.
After class was over, he asked his Mom to go with us to get some ice cream at TCBY. We got our ice cream and sat down at one of the tables that were outside. We chatted for a while, and then I looked down to see Terry on one knee.
“Valerie,” he said. (Oh my! Was this what I thought it was?) “I talked with your Dad today, and said I had his permission to do this. I love you and only you. I want to spend the rest of my life with you.” He said looking up at me with that intensity of his. “Will you marry me?” He reached up to take my hand and place a ring on my finger.
I could only gaze at the ring on my finger! I couldn’t believe this was happening! His mother had tears in her eyes as she finally said, smiling, “Is that a yes?”
“OH! Yes! It’s a yes!” I was glowing!
We went to my house to tell my parents the good news and show them the ring. It wasn’t a huge diamond, but it was mine. Terry had sold one of his guns to get the money to buy it for me. You see, it wasn’t purchased on credit or from the excess of a large bank account, but with love and sacrifice. A four caret diamond wouldn't be nearly as beautiful in my opinion.
We set the date for our wedding for four months later - January 2, 1998.
Oh, and the job? I didn’t take it. I stayed on as receptionist for a little over a year after that. What can I say? I was born to talk!
Through all of these events, and so many more since then, there has been one common thread. That thread is Jesus. He has led me, each and every step. I have begged for His leading. I have had to work, at times, to see His light when the path would grow dark, but I didn’t have to look for long! His light was there, bright and constant. The God that led Joseph and Moses and Joshua and Rahab and Esther and Ruth and Mary and Samuel and David…is the God that has led me.
I’m sure there are some folks, possibly even some Christians who think that God doesn’t do for people today what He did for those Old and New Testament Christians. True, His methods might be slightly different, but His work is still the same. Go ahead, read His word, talk to Him, trust Him. Yes, it requires faith and some sacrifice. But it will never be more than you can handle. Just take that first step of faith. You will never be sorry.
The Beginning

